Last Updated: 20-10-2023

These Terms and Conditions ("Terms") govern your use of Lucknow Junction as a user or a vendor. By accessing or using the Website, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Definitions

• "User": Any individual or entity using the Website to browse, book events, or interact with vendors.
• "Vendor": Any entity offering event-related services on the Website.
• "We," "our," or "us": Refers to the operators of the Website.

2. Use of the Website

2.1. User Registration: To book events and interact with vendors, users may need to create an account. Users are responsible for maintaining the confidentiality of their account information and agree to accept all responsibility for any activities that occur under their account.

2.2. Vendor Registration: Vendors must register and provide accurate, up-to-date information about their services. Vendors are responsible for the accuracy of the information they provide.

2.3. User and Vendor Obligations: Users and vendors agree not to:

• Use the Website for any illegal or unauthorized purpose.
• Violate any applicable laws or regulations.
• Infringe upon the intellectual property rights of others.
• Attempt to gain unauthorized access to the Website or its systems.
• Impersonate other individuals or entities.
• Engage in any conduct that may harm or disrupt the Website.

3. Event Bookings

3.1. User Bookings: Users may browse, select, and book events provided by vendors through the Website. Bookings are subject to availability and the terms set by vendors.

3.2. Vendor Confirmations: Vendors are responsible for confirming bookings and providing users with event-specific information.

4. Payments

4.1. Fees: We may charge fees for using certain services on the Website. These fees will be clearly communicated to users and vendors.

4.2. Payment Processing: Payment processing may be handled by third-party payment processors. Users and vendors agree to comply with their terms and conditions.

5. Cancellations and Refunds

Users and vendors must adhere to the cancellation and refund policies set by the respective vendors. We are not responsible for refunds or disputes between users and vendors.

6. User Reviews and Ratings

Users are encouraged to leave reviews and ratings for vendors based on their experiences. All reviews and ratings should be accurate, fair, and respectful. We reserve the right to remove or modify reviews that violate our guidelines.

7. Privacy

Our privacy policy outlines how we collect, use, and protect personal information. By using the Website, you agree to the terms of our privacy policy.

8. Termination

We reserve the right to terminate or suspend user and vendor accounts without notice for violations of these Terms or for any other reason we deem appropriate.

9. Limitation of Liability

We are not liable for any damages or losses resulting from the use of the Website or interactions with other users or vendors. Users and vendors use the Website at their own risk.

10. Changes to the Terms

We may update these Terms from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at manage@lucknowjunction.com.