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Effective Date: 25-10-2023

1. Introduction

Welcome to Lucknow Junction. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you visit and use our multi-vendor event booking website. We are committed to safeguarding your privacy and ensuring that your personal data is handled with care and in accordance with applicable privacy laws.

2. Information We Collect

We collect various types of information, including but not limited to:

2.1. Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (e.g., credit card details)

2.2. Account Information

  • Username and password
  • Profile information

2.3. Booking Information

  • Event details (name, date, time, location)
  • Vendor information (vendor name, services offered)
  • User-generated content (reviews, ratings, comments)

2.4. Usage and Technical Information

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Website usage and interaction data

2.5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Website. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We may use the collected information for various purposes, including but not limited to:

  • Facilitating event bookings and transactions
  • Managing user accounts
  • Providing customer support and responding to inquiries
  • Improving our services and user experience
  • Sending updates, promotional materials, and marketing communications
  • Complying with legal obligations

4. Sharing and Disclosure of Your Information

We may share your information with the following entities:

  • Event vendors to facilitate bookings
  • Service providers and partners assisting with website operations
  • Legal authorities when required by applicable laws
  • With your explicit consent

5. Your Rights and Choices

You have specific rights regarding your personal information, including the right to:

  • Access and review your personal data
  • Correct inaccuracies in your information
  • Delete your data
  • Opt out of marketing communications
  • Object to certain data processing

6. Data Security

We take the security of your information seriously and have implemented reasonable measures to protect it. However, no method of data transmission over the internet is completely secure.

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy. You can request the deletion of your account and data at any time.

8. Third-Party Links

Our Website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect or store information from individuals under 13 years of age.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions, concerns, or requests related to your privacy, please contact us at manage@lucknowjunction.com.

By using our Website, you consent to the practices outlined in this Privacy Policy. Please review this policy regularly to stay informed about how we protect your data.